ServSafe Alcohol Practice Exam

What should you do if a fight breaks out in your establishment?

1. Stand between the guests who are fighting

2. Separate other guests from the situation

3. Wait to see if the situation resolves by itself

4. Try to physically restrain the guests involved

The correct answer is: Separate other guests from the situation

When a fight breaks out in your establishment, separating other guests from the situation is crucial for maintaining safety and preventing escalation. By moving other patrons away from the conflict, you create a buffer zone that can help reduce the risk of injury to bystanders and minimize panic among guests. This approach helps to maintain a safe environment, allowing trained staff or security personnel to handle the situation more effectively. Standing between guests who are fighting can put you in harm's way and may exacerbate the situation. Waiting to see if the situation resolves itself risks further disturbances and possible injury. Attempting to physically restrain the guests can lead to accidents, injuries, or liability issues. Therefore, separating other guests is the most prudent action to ensure everyone's safety during such an incident.